In the March of 2009 billing cycle, italkbb started to charge $2.95 monthly phantom fee to its customers. Aside from the legitimacy, they did not even bother to communicate the new charge to its customers. As far as I know, both monthly customers and annual subscribers are affected by the fee.
I have done the following:
(1) Actively look for an alternative VOIP service provider;
(2) File a complaint to FCC and State's AG office
(3) Update on my blog so other italkbb customers know their shady practice.
Monday, March 23, 2009
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